1 How can I place an order on OnOffer.in?

To place an order, simply browse through our collection, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment details to complete the order.

2 What payment methods do you accept?

Currently, we accept Cash on Delivery (COD). We will soon provide online payment facilities for your convenience.

3 Do you offer international shipping?

At present, we only offer shipping within India. However, we are working on expanding our shipping services to international destinations in the future.

4 How long will it take to receive my order?

We aim to deliver your order within 5 to 7 days from the date of purchase. Delivery times may vary depending on the destination and availability of products.

5 What is your return policy?

Please refer to our Return and Refund Policy for detailed information on returns and refunds.

6 How can I track my order?

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery on our order tracking page.

7 Do you have a physical store where I can visit?

Yes, we do have a physical store. You can visit us at the following address: Railper Sarada Pally, Panagarh Bazar, Prayagpur, Panagarh, West Bengal 713148

8 Are the products on OnOffer.in authentic?

Yes, we take pride in offering authentic and high-quality products sourced from trusted manufacturers and suppliers.

9 How can I contact customer support?

For any inquiries or assistance, you can reach out to our customer support team via email at help@onoffer.in or by calling +91 9002011994.

10 Can I customize my order?

Yes, we offer customized outfits tailored to your specific requirements. Please contact us directly to discuss your customization preferences, and we will be happy to assist you.

11 Are there any discounts or promotions available?

We frequently offer discounts and promotions on select items. Stay updated with our latest offers by subscribing to our newsletter or following us on social media.

12 Do you offer gift wrapping services?

Yes, we offer gift wrapping services for special occasions. Simply select the gift wrapping option during checkout, and we will ensure your order is beautifully wrapped.

13 What is the process for canceling an order?

If you wish to cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they are shipped.

14 Are there any size guides available for your products?

Yes, we provide detailed size guides for each product to help you choose the perfect fit. You can find the size guide on the product page itself.

15 Do you offer wholesale or bulk purchasing options?

Yes, we offer wholesale and bulk purchasing options for certain products. Please contact our customer support team for more information and pricing.

16 Are there any membership or loyalty programs available?

Currently, we do not have a membership or loyalty program. However, we may introduce such programs in the future to reward our loyal customers.

17 Can I change my shipping address after placing an order?

If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been shipped.

18 What measures do you take to ensure customer data privacy and security?

We take customer data privacy and security seriously. Our website is secured with SSL encryption to protect your personal and payment information. We also adhere to strict privacy policies to safeguard your data.

19 Are there any job opportunities available at OnOffer.in?

We are always on the lookout for talented individuals to join our team. If you are interested in career opportunities at OnOffer.in, please visit our Careers page or contact us for more information about current openings.